Privacy Policy
Last Updated: January 2025
1. Introduction
Lease Snipe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address (if you create an account)
- Payment Information: Processed securely through Stripe; we do not store credit card numbers
- Uploaded Documents: Lease agreements you upload for analysis
2.2 Automatically Collected Information
- Device and browser information
- IP address
- Usage data and analytics
3. Document Handling
Your privacy is our priority. Here is how we handle your uploaded documents:
- Processing: Documents are processed in memory for analysis
- Storage: We do not permanently store your uploaded PDF files
- Encryption: All data transmission uses TLS encryption
- Deletion: Temporary processing data is deleted after analysis completion
- No Sharing: We never share your documents with third parties for marketing
4. How We Use Your Information
We use collected information to:
- Provide and improve our Service
- Process your document analysis requests
- Process payments
- Send service-related communications
- Respond to customer support inquiries
- Analyze usage patterns to improve our Service
5. Third-Party Services
We use the following third-party services:
- Stripe: Payment processing
- AI Providers (Anthropic Claude): Document analysis processing
- Vercel: Hosting and infrastructure
These providers have their own privacy policies and data handling practices. We only share the minimum information necessary for them to provide their services.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Export: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@leasesnipe.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- TLS encryption for data in transit
- Secure hosting infrastructure
- Regular security assessments
- Limited access to personal data
8. Data Retention
We retain your data only as long as necessary to provide our services:
- Account data: Retained until you delete your account
- Uploaded documents: Not stored; processed in memory only
- Payment records: Retained as required by law for accounting purposes
9. Children's Privacy
Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@leasesnipe.com